Helpdesk Component for Joomla CMS

The Helpdesk Component is a native 1.5 Joomla component that allows you to create a helpdesk directly in your Joomla website.

To know more go to the Helpdesk Component product section.


Departments Analysis ::     Departments Analysis ::     Settings ::

Go to the Screenshots screenshots page to see more of the system and to know more about it go to the Features features page to see more detailed information about what you can do with it.

Including in the system are the following features:

  • Tickets;
  • Knowledge Base;
  • FAQ;
  • Troubleshooter;
  • Glossary;
  • Custom fields for Tickets, Users and Contracts;
  • Downloads;
  • Forms Builder;
  • Several reports including a report builder;
  • and much more...

Available for €75!

Live Support & Sales

The Live Messenger is a live support/chat to be used in your website and allow your customers to chat with your company operators to help them.

To know more go to the live support product section.


Desktop Interface :: General interface of the desktop application.     Departments Analysis :: One of the charts (Operators Analysis) in the departments analysis report.     Settings :: One section (General) of the settings page in the webmanager.

Go to the Screenshots screenshots page to see more of the system and to know more about it go to the Features features page to see more detailed information about what you can do with it.

Including in the system are the following features:

  • Departments;
  • Operators rating;
  • Visitors analysis (browsers, operating systems and countries);
  • Pre-defined messages;
  • IP block system;
  • Page rules (trigger automatic chat requests to visitors of defined pages);
  • Chat transfers between operators;
  • Windows client for operators;
  • Several reports;
  • and more...

Starting at €10/Month!
FREE 15 DAYS TRIAL, SUBSCRIBE NOW!

ABMS
DFK
Finntax
Fortify Security
Generali
Paresa
Sorel
Unicaresoft
Zetes
GMT2
Educate IT
PayPal
Downloads Downloads

In the downloads you can find documentation, samples and more.

Online Store Online Store

To purchase products, subscriptions or services you can do it in our online store.

Trials Trials

Have access to your existing trials or create new trials.

Customers

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